We don’t work with fixed minimum quantities for personal projects.

For corporate gifting, minimum budgets may apply depending on the level of customisation, branding and fulfilment required. This will be clarified during the inquiry stage.

Lead times vary depending on scope and complexity.

As a general guideline:

• Ready-To-Gift Personal Selections: Immediately* (depending stocks)
• Personal Bespoke Concepts: Approximately 4 weeks
• Corporate Gifting Projects: Typically 6–12 weeks from concept approval to final delivery

This timeframe includes concept development, sourcing, production and shipping.

If you’re working with a specific deadline, please let us know — we’ll always advise what’s realistically possible.

Yes.

We are based in Europe and work with clients internationally. Shipping timelines vary depending on destination and customs requirements.

The delivery country shared in your inquiry helps us assess logistics accurately.

Yes.

For corporate projects, we can coordinate individual deliveries to multiple recipients, including international addresses when required.

Yes.

We offer different levels of brand integration — from subtle elements such as logo gift tags or notecards to fully branded packaging.

Branding details are discussed during the concept phase to ensure alignment with your brand identity.

Depending on the project scope, samples or mock-ups may be arranged before full production.

This is typically discussed once the concept direction has been approved.

We typically require vector files (AI, EPS or SVG format).

If you’re unsure about your files, feel free to share what you have and we’ll advise accordingly.

Before the concept or proposal is approved, a retainer is required to begin sourcing and production.

The remaining balance is due prior to final production or dispatch, depending on the project structure.

Submitting an inquiry does not confirm an order.